June 2025
Effective clinic operation is of paramount importance for the success and sustainability of any healthcare business. They have a direct impact on patient satisfaction, financial health, and the overall reputation of the clinic …
May 2025
Over the course of history, we have seen legendary leaders with different styles across the political and business realms: From the autocratic leadership style of Margaret Thatcher (former Prime Minister of United Kingdom) and our founding …
April 2025
Equipping your front-line customer service staff with the right skillsets through customer service training can lead to higher customer satisfaction which builds customer loyalty and results in recurring…
March 2025
In a world where industries are evolving rapidly, organisations must constantly adapt and innovate to stay ahead. Traditional problem-solving approaches often fall short in…
February 2025
Performance appraisals have long been a standard practice in organisations worldwide, designed to assess employee productivity, set goals, and identify areas for improvement.
February 2025
In Singapore, the National Registration Identity Card (NRIC) number is a critical personal identifier, integral to various administrative and commercial activities…
January 2025
Artificial Intelligence (AI) has become a significant force in reshaping industries across the globe, and Human Resource Management (HRM) is no exception. As organizations strive to remain competitive…
September 2024
Design Thinking is a powerful methodology that has revolutionized the way we approach problem-solving and innovation. It is a human-centered, iterative process that focuses on understanding the needs of the users…
August 2024
Performance management is an important aspects of company success, with a direct influence on employee productivity…
July 2024
Employee engagement is the new buzzword that can have a substantial impact on organisational performance. Employees that are engaged and motivated are more productive…
June 2024
In an evolving and ever-changing business landscape, leadership is a vital component that determines organisational success and sustainability. Leadership styles give a framework for comprehending…
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