Clinic Management

These programmes aim to help individuals to hone specific technical skills to excel in their job.

Info & Requirements

Aims & Objectives

Course Modules

This workshop aims to help individuals to transit smoothly into the healthcare sector. You will be equipped with the essentials knowledge and skills to perform the role as the clinic executive/manager more effectively.

Duration
3 days

Pre-requisite

New or existing clinic executives or managers who are responsible for running the operations.

Objectives

To manage the end-to-end process in clinic operations
To create a unique patient experience
To comply with the regulatory requirements and guidelines

Outline

Overview of the 10 essential touch points in clinic operations
Deep dive into the competencies required for each touch points e.g., registration, dispensing medication, collections, etc.
Know-how of using the clinic management system
Process claims and payments
Inventory management
Identify and lead the service culture
PDPA and relevant compliance

Our Programmes

Programmes Calendar

Get In Touch with Us

ARK LEADERSHIP & LEARNING

A fully-owned subsidiary of Medinex Limited

111, North Bridge Road #23-04 Peninsula Plaza, Singapore 179098
Tel: +65 6604 6330
Fax: +65 6604 6334
Email: llearning@arkgroup.com.sg