These programmes focus on equipping you with the basic to intermediate service skills and knowledge to create a unique customer or patient experience in your organisation.
These programmes focus on equipping you with the basic to intermediate service skills and knowledge to create a unique customer or patient experience in your organisation.
This workshop focuses on managing the various frontline touch points to deliver a unique customer experience. This workshop can be customised according to the different types of industry you are in.
Duration
1 day
Pre-requisite
Individual contributors who are serving customers/patients on-site, via phone or written communication.
Objectives
Outline
A fully-owned subsidiary of Medinex Limited
111, North Bridge Road #23-04 Peninsula Plaza, Singapore 179098
Tel: +65 6604 6330
Fax: +65 6604 6334
Email: llearning@arkgroup.com.sg
