Performance Management

These programmes focus on equipping you with the various leadership skills so that you could lead others for more effectively. Through these, you will also learn to manage the team performance and help them to achieve peak performance.

Intro & Requirements

Aims & Objectives

Course Modules

A performance management framework is an essential pillar to manage the human capital within an organisation. This programme aims to equip you to manage performance using the framework. At the end of workshop, you will know how to lead the team to set objectives, provide them with constructive feedback and carry out an effective performance dialogue during appraisal.

Duration
1 day

Course Fee Subsidies

1. Singapore Citizens, Singapore Permanent Residents aged 21 years old & above

Type of funding Source:
SkillsFuture Funding (Baseline)

Course Fee:
$350.00

SkillsFuture Funding:
$175.00 (Up to 50% funding)

Total Nett Fee:

$175.00 (exclude prevailing GST)

2. Employer-sponsored, self-sponsored Singapore Citizens aged 40 years old & above

Type of funding Source:

SkillsFuture Mid-career Enhanced Subsidy

Course Fee:
$350.00

SkillsFuture Funding:

$245.00 (Up to 70% funding)

Total Nett Fee:

$105.00 (exclude prevailing GST)

3. SME-sponsored local employees (i.e. Singapore Citizens & Singapore Permanent Residents)

Type of funding Source:

SkillsFuture Enhanced Training Support for SMEs

Course Fee:
$350.00

SkillsFuture Funding:

$245.00 (Up to 70% funding)

Total Nett Fee:

$105.00 (exclude prevailing GST)

Pre-requisite

People manager and manager-to-be who are responsible for leading and appraising others in the team.

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Objectives

To acquire skills to set result-oriented targets which are aligned with the corporate goals and obtain the buy-in from the appraisee
To acquire skills to provide feedback on appraisee’s performance and identify resolutions to bridge gaps before final review
To learn how to evaluate performance based on specific goals and company’s values
To communicate the performance outcome and manage challenging dialogue with appraisee

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Outline

Module 1:

Understand the performance management cycle, competencies and Values
Identify the roles of a manager

Module 2:

Know the importance of planning for success i.e., Begin with the end in mind
Setting resulted-oriented targets to align with organization’s goals

Module 3:

Feedforward to inspire performance
Receive feedback for self-development

Module 4:

Evaluate performance outcomes and assigning ratings objectively
Conduct performance dialogue with appraisee and managing challenging moments
Design a development or improvement plan

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Our Programmes

Programmes Calendar

Performance Management

1. Singapore Citizens, Singapore Permanent Residents aged 21 years old & above

2. Employer-sponsored, self-sponsored Singapore Citizens aged 40 years old & above

3. SME-sponsored local employees (i.e. Singapore Citizens & Singapore Permanent Residents)

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ARK LEADERSHIP & LEARNING