Effective Behavioral Interview

These programmes aim to help individuals to hone specific technical skills to excel in their job.

Info & Requirements

Aims & Objectives

Course Modules

A rapidly changing, highly competitive marketplace demands making judicious, informed decisions about the people you hire—decisions that can impact your organization for years. This effective behavioral interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently, gather data that accurately predicts future job performance, and evaluate candidate information to make the best selection decision.

Duration
2 days

Pre-requisite

Managers who are responsible for hiring new team members.

Objectives

To evaluate behavioural interviews against traditional interviews results
To improve interview questioning techniques to probe and draw out the potentials in interviewees
To gather and evaluate data on a candidate’s experience, knowledge, competencies, and determining right job fit
To make the right hiring decisions with confidence

Outline

Module 1: Interview Review

Interview impressions
Traditional Interview (TI) Techniques
Common TI Questions
Role-play practice
TI Effectiveness

Module 2: Interviews Concept

Differentiating between traditional vs BI
Determining accuracy of different approaches
Identifying accurate predictors in interviews

Module 3: Behavioral Interview (BI) & Competencies

Understanding Competencies
Competency approach and performance
Competencies priorities

Module 4: Developing Essential Interview Knowledge & Skills

Identify essential skills of great interviewers
Understanding the power of questions
Understanding the levels of listening
Interviewer Skills building dynamics

Module 5: Behavioral Interview (BI) Technique

Preparation of behavioral-based interview questions
Utilizing ‘STAR” technique
Practice

Module 6: Interview practices

Improve interview questioning techniques to probe and draw out the potentials in interviewees
Learning interview preparation process & interview cycle
Creating positive interview experience
Enhance confidence and professional interviewing skills

Module 7: Behavioral Interview evaluation

Identifying data gathering process and evaluation process
Practicing assessor essentials
Gather and evaluate data on a candidate’s experience, knowledge, competencies, and determining right job fit

Module 8: Interview practicum

Interview practices
Interview feedback session

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ARK LEADERSHIP & LEARNING

A fully-owned subsidiary of Medinex Limited

51 Goldhill Plaza # 22-03

Singapore 308 900

Tel (65) 6604 6330

WA (65) 8023 3505

Email: llearning@arkgroup.com.sg