Info & Requirements
A rapidly changing, highly competitive marketplace demands making judicious, informed decisions about the people you hire—decisions that can impact your organization for years. This effective behavioral interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently, gather data that accurately predicts future job performance, and evaluate candidate information to make the best selection decision.
Duration
2 days
Pre-requisite
Managers who are responsible for hiring new team members.
Objectives
- To evaluate behavioural interviews against traditional interviews results
- To improve interview questioning techniques to probe and draw out the potentials in interviewees
- To gather and evaluate data on a candidate’s experience, knowledge, competencies, and determining right job fit
- To make the right hiring decisions with confidence
Outline
Module 1: Interview Review
- Interview impressions
- Traditional Interview (TI) Techniques
- Common TI Questions
- Role-play practice
- TI Effectiveness
Module 2: Interviews Concept
- Differentiating between traditional vs BI
- Determining accuracy of different approaches
- Identifying accurate predictors in interviews
Module 3: Behavioral Interview (BI) & Competencies
- Understanding Competencies
- Competency approach and performance
- Competencies priorities
Module 4: Developing Essential Interview Knowledge & Skills
- Identify essential skills of great interviewers
- Understanding the power of questions
- Understanding the levels of listening
- Interviewer Skills building dynamics
Module 5: Behavioral Interview (BI) Technique
- Preparation of behavioral-based interview questions
- Utilizing ‘STAR” technique
Practice
Module 6: Interview Practices
- Improve interview questioning techniques to probe and draw out the potentials in interviewees
- Learning interview preparation process & interview cycle
- Creating positive interview experience
- Enhance confidence and professional interviewing skills
Module 7: Behavioral Interview Evaluation
- Identifying data gathering process and evaluation process
- Practicing assessor essentials
- Gather and evaluate data on a candidate’s experience, knowledge, competencies, and determining right job fit
Module 8: Interview Practicum
- Interview practices
- Interview feedback session